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Background Investigations

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I-9 Compliance |

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Background Investigations

• Criminal Record Checks
• Credit Reports
• Social Security Traces
• Motor Vehicle Reports
• Education Verification
• Employment Verification
• Checking of Character References
• License/Credential Investigations
• Nanny Checks

Why Conduct Background Investigations?

Hiring the right people is one of the most important functions a company will perform
and the cost of poor hiring decisions is turnover, disgruntled employees and poor productivity. These operational pitfalls have devastating impact on the ability to grow your business and create a work environment that is stimulating, efficient and effective.

Consider the following:

• 37 percent of job seekers overstate their job titles, responsibilities or educational qualifications.
• Nearly one-third of all employees steal from their workplace.
• 30 percent of all business failures are due to employee theft and related forms of dishonesty.
• The average award in a negligent hiring lawsuit is 1 million dollars.
• The direct & indirect average cost of employee turnover is 1.5 times the annual salary of that open position.
• 7 percent of applicants have had a criminal record in the last seven years.  

 Hiring the right person is an asset leading to employee retention, employee satisfaction, customer satisfaction and overall operating success. Citadel Associates LLC has the tools and professional staff to assist you in selecting the right candidate. 

Once your investigation criteria is clearly defined, we will work closely with you in tailoring an investigation to your specific requirements. Depending on the level of the position applied for, some or all of the following can be investigated:

Form I-9 Compliance

Achieve More Efficient Form I-9 Administration with Virtually Complete Accuracy

• Help ensure that your I-9 Forms are legally completed through the use of our eForm I-9 detecting functionality.
• Minimize the potential for incorrectly completing you I-9 Forms through the use of our eForm I-9 built-in user guidance
• Save time and increase security by utilizing our proprietary 2048-bit encrypted, click-to-sign electronic signature solution to electronically sign the eForm I-9. (Our solution is compliant with the E-SIGN Act.)
• Provide for a totally paperless process, including e-signature and the ability to scan in up to 10 accompanying I-9 related documents that can be electronically stored with the eForm I-9.
• Minimize the potential for losing valued employees through the use of our eForm I-9. We provide 90, 60 and 30 day Management Alerts which are forwarded to you prior to the expiration of work authorization documents.

Maximize the Return on Your Human Capital and Investment in Infrastructure, Systems and Storage Facilities

• Maximize the efficiency/effectiveness of your ATS and/or HRIS platforms by integrating Form I-9 processing, which is one of the key pieces of the onboarding process
• Free up Human Resources staff time that can then be reallocated to more value added strategic initiatives
• Reduce storage, retrieval and labor costs associated with maintaining hard copies of I-9 Forms
• Streamline your I-9 Form processing administration through the use of our electronic storage and retrieval solutions, providing anytime, anywhere, secure paperless access for the updating, reverification, management reporting and timely response to governmental audits as dictated by law.

Minimize Financial Risk Potential for Adverse Publicity and Workforce Instability

• Significantly reduce your potential risks of non-compliance which results in exposure to financial penalties and consequent negative publicity
• Help ensure workforce stability and assist in eliminating the potential for disruptive and costly turnover created by the mandatory removal of unauthorized employees
• Maximize the effectiveness of your onboarding process by adopting the “Best Practices” processes inherent in the heightened verification standards provided by our EVP checks
• Minimize the potential for attracting legally unauthorized candidates by acknowledging your participation in the Basic Pilot Program.

Virtually Eliminate Social Security Administration Inquiries Concerning Unmatched Social Security Accounts

• Assist in the accurate filing of payroll information to the Social Security Administration

Implement and Maintain Legally Defensible Form I-9 Programs

• Minimize the potential for negative legal consequences from a government audit by engaging our Senior Compliance Consultants to prepare a confidential “risk assessment report” designed to make proactive recommendations for I-9 Form process reorganization, I-9 Form document corrections and process simplification.
• Through focused training, improve the effectiveness of your HR staff in the proper managing and administration of your Form I-9 Program and Processes

Background Investigations

Form I-9 Compliance